Hospitality Management & Organizational Behavior
Description
This is an essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organizations. Using contemporary material and case studies the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the author's great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with real-life examples of hospitality man...
ISBN(s)
0582432251, 9780582432253
